FAQ

We specialize in high-quality 3D-printed collectibles: character busts, full-figure statues, dioramas, helmets, and replica weapons. Our catalogue covers Marvel, DC Comics, Star Wars, Star Trek, Alien, Predator, Ghostbusters, Halo, Harry Potter, Mortal Kombat, Warhammer, and many more.

Our maximum print area is 17″ × 17″ × 17″. For larger pieces, we print in multiple sections and assemble them seamlessly.

Our professional 3D scanner achieves a maximum resolution of 0.01 mm, ensuring exceptional detail accuracy in every piece.

We use premium-grade resin for fine-detail pieces (busts, small sculptures) and FDM filament for larger structural builds. All materials are chosen for durability and quality of finish.

It depends on the listing. Some items are sold as raw resin prints ready for hobbyists to customize, while others come fully painted and finished. Check each product page for the finish details.

All orders are shipped from Canada. We ship internationally to most countries worldwide.

Delivery times (after your order ships) are approximately: Canada: 3–7 business days | United States: 5–10 business days | Europe: 10–20 business days | Rest of the World: 14–30 business days. Production time is additional and shown on each product page.

Yes! A tracking number is emailed to you automatically once your order ships, so you can follow your parcel every step of the way.

Express shipping options may be available depending on your location. If you need your order by a specific date, contact us before ordering and we'll do our best to accommodate you.

International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations. These charges are the buyer's responsibility and are not included in our shipping fees. We recommend checking with your local customs office for more information.

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and other secure payment methods available at checkout.

Please contact us as soon as possible. Once production has started on a made-to-order piece, modifications or cancellations may not be possible — but we'll always do our best to help.

Absolutely. All transactions are processed through secure, encrypted payment gateways. We never store your payment details on our servers.

If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the damage and your order number — we'll arrange a replacement or issue a refund. Because our products are made to order, we are unable to accept returns for change of mind. See our Returns Policy page for full details.

We're sorry to hear that! Please take clear photos of the damaged packaging and item and email us as soon as possible. We'll resolve the issue promptly — your satisfaction is our priority.

Yes! We love bringing unique ideas to life. Whether it's a custom character, personalized bust, or one-of-a-kind diorama, reach out to discuss your project. Custom orders are quoted individually based on complexity and size.

If the character or design falls within our licensing scope, we'll do our best to create it. Contact us with your request and reference images and we'll let you know what's possible.

Lead times vary depending on design complexity. After discussing your project, we'll provide an estimated production and delivery timeline before any work begins.